How to setup an Advanta “Stack” Email account

Advanta use various different wholesale email platform providers depending on your requirements, these instructions apply to the “Stack” version of the platform. For the “Hosted Email” variant click this link.

These instructions are for adding your new mailbox account to Outlook 2010. Different versions of Outlook are similar and if you have any trouble finding the Accounts menu just google “How to add new email account to Outlook 2013” or Outlook 2016 or Outlook 365 depending on which version you are using.

Just click on the menus in sequence as indicated by the numbered circles in these illustrations.

Be sure to Choose IMAP in this next sequence at step 3. IMAP is the cloud based email system so you can use it on multiple devices simultaneously and so you don’t have to backup your email from your computer.


Now check your Sent Items are being stored in the cloud so you can access them from all your devices.

Always choose the ‘Sent’ folder in Outlook if you are also using mail on a Samsung phone, choose the ‘Sent Items’ folder if you are using it on an iPhone. For further information or if you have any problems setting up just give us a call on 0115 822 4546 and we’ll talk you through it.