How to setup your Advanta Hosted Email account on a Mac

Step by Step Instructions with Screenshots

Open Mail. If you haven't added a new account yet
Click on the Accounts tab
Click on the Accounts window and go to Add Account
From the Add Account prompt, select Add Other Mail Account... and click Continue
Enter your name, e-mail address, and e-mail password. Then, click Sign In
Choose your desired account type. You can choose between the IMAP and POP account types. We recommend using the default setting - IMAP and click Sign In
Select the apps that you want to use with your mailbox and click Done
Click Server settings
In the Incoming Mail Server section, uncheck the box Automatically manage connection settings

Mail Server Setting

If you have chosen the IMAP account type, enter the port number 993 in the Port box in the Incoming Mail Server (IMAP) section.

If you have chosen the POP account type, enter the port number 990 in the Port box in the Incoming Mail Server (POP) section.

In the Apple Mail menu bar, click Mail > Preferences. In the Outgoing Mail Server (SMTP) section, uncheck the box Automatically manage connection settings. Enter the port number 587 in the Port box in the Outgoing Mail Server (SMTP) section and click Save.

To setup your email account on a Windows PC click here, to setup your email account on your mobility phone click here. If you experience any problems then please feel free to call us on 0115 822 4546 and we can talk you through the steps or connect to your device via remote control session and complete the so process for you.